Generating a management framework that defines the way of working and interacting from ME Elecmetal at a global level is a permanent concern for the company, considering the geographical dispersion of its operations which include operations on four continents: North and South America, Africa, and Asia.
How does the client currently solve their problem?
Clients explore commercial links with different suppliers, which are reflected in the contracts and tenders that are signed. However, many times the service and promise to the client are not fulfilled, with direct impacts on the mining operation of the principals.
In light of this reality, a relevant element for ME Elecmetal is to fulfill the commitments assumed in commercial agreements and/or tenders.
Various parallel processes are developed:
- Commercial: monitoring contracts to ensure the fulfillment of the promise
- Audit: internal audit processes to outline actions in the different operations, with a model focused on governance and ethics.
- Cultural: working on internal mobility spaces so that executives and professionals who have managed certain operations transfer that knowledge and learning to new operations.
Additionally, knowledge of the market is relevant and therefore, the regulations of each country, as well as adapting the solutions we offer to the needs and particularities of each client.
Ensuring that behind the reputation ME Elecmetal has, the promise is fulfilled: with a durable product and technical solutions, with economic backing, and also with a serious way of working and sustainable solutions, in a low-profile context. For example, when the plant in China was built, the work was done on time and as planned.
Likewise, from the culture and way of doing things, ME Elecmetal has promoted the mobility of its professionals so that they can imprint this hallmark in the different countries where the company has a presence.
“Chile is very important in global mining, therefore, one arrives with very strong credentials in foreign countries.”
In the different continents where ME Elecmetal operates, this hallmark is a recognized attribute: we are a responsible supplier that allows mining companies to continue operations and even solve possible problems that arise at the mine.
Likewise, innovation is another outstanding attribute. Years go by and at ME Elecmetal new ways of doing things are constantly explored: improvements to plants and alternatives for more sustainable processes, all of which today position the company as a leader in mining worldwide.
- Freeport
- Barrick
- First Quantum Minerals
- B2Gold
- Asarco
- Grupo Mexico
- Rio Tinto
- KAZ Minerals
- New Crest, among others.
