Under the conviction that offering comprehensive solutions with sustainability standards is a key aspect in the choice of mining clients, ME Elecmetal has established trusted relationships with different stakeholders as one of its fundamental premises.
As an example, in the case of South America, when discussing circular economy with clients, there are different options for managing materials: from hiring a small company, of which little is known about the actual management of such waste and increasing the risks of exposing the client to reputational challenges, to working with ME Elecmetal, a large and reputable company that, as part of its comprehensive solutions, incorporates a circular approach to its components.
In the case of North America, another example is that through these links, Elecmetal can supply its production process with 70% recycled materials, thus easing waste management for clients.
With short-term relationships or by involving new suppliers for each issue that arises. Likewise, they can address this through occasional discussions.
Being a strategic ally means having and embracing an open-door policy; understanding the client’s business and jointly developing solutions. Thus, ME Elecmetal has set out to strengthen these relationships that create value both with its clients and its suppliers.
One of the characteristics of ME Elecmetal is being a supplier with a strong reputation that delivers on its promises with excellence. In fact, according to the SS Index, 94% of Elecmetal’s customers trust that the company’s products and/or services will meet their needs. Similarly, regarding quality, 93% of surveyed customers agreed that ‘Elecmetal provides high-quality services and/or products that meet their needs,’ surpassing the average of evaluated companies at 69% and 82%, respectively.
“Today, clients come to Elecmetal in search of a partner: someone who accompanies them in their challenges, where their hands fall short but where their reputation is at stake. They see Elecmetal as an entity that provides solutions exactly where they encounter problems,” explains Iván Flores, Commercial Manager of ME Elecmetal South America.
“We are at the heart of green development in mining, and we need to continue working more closely with the supply chain and how to scale the model that is being developed in the USA,” explains Eduardo Muñoz, International Operations Manager.
Having connections that provide sustainable solutions over time. As an example, currently, all proposals for clients in South America incorporate the circularity approach, as the industry understands and seeks solutions for the current reality being experienced by the mining sector, in Chile, for instance.
