Beyond Our Talents: Kelly Michals, CPS Field Service Scanner Technician at ME Elecmetal North America — More Than a Role: Listening, Connecting, and Transforming Mining

Can you introduce yourself and your role in the company?

My name is Kelly Michals. I studied Mining Engineering at the Colorado School of Mines in Golden, Colorado. Growing up in Denver, I was always fascinated by science and engineering, which naturally led me to pursue that path at a university known for its excellence in those fields. 

After graduating, I began my career with Sandvik, a global leader in the mining sector specializing in drilling and mobile crushing equipment. It was a formative experience—I traveled extensively, spent much of my time on the road, and eventually relocated to the Atlanta area. Those years taught me adaptability and gave me a deep appreciation for the fast-paced, hands-on side of mining operations.

Later, I transitioned to working directly at a mine as a mining engineer, which gave me valuable insight into day-to-day challenges from the customer’s perspective. When the opportunity arose to join ME Elecmetal, I was recruited by a former colleague who was already part of the team. Returning to the supplier side felt like the perfect fit—it allowed me to combine my technical background with my passion for helping operations succeed.

Outside of work, I love exploring new places. I’m a huge fan of U.S. National Parks—there are more than 400 across the country, and I’ve visited about 350 so far. Hiking is one of my favorite ways to unwind and connect with nature. My favorite park is Death Valley in California—it’s massive, larger than some states, and its landscapes are unbelievably diverse, from vast deserts and rugged mountains to volcanic craters and salt flats below sea level. I currently live alone in Tucson, Arizona, with my cat, who’s about to turn 12. 

What attracted you to ME Elecmetal?

When ME Elecmetal reached out, I was working as a mining engineer at a single site. I enjoyed the work, but I was ready for a change—spending years in one place had started to feel limiting.

I joined ME Elecmetal as a field technician specializing in scanning, which put me back on the road and allowed me to visit a variety of mine sites across North America. That mobility reignited my passion for fieldwork and problem-solving. Over time, the role evolved to include new responsibilities, such as ferromagnetic scanning, and has since grown into a broader Field Engineering position. Today, our focus is on expanding the range of technical services we provide directly at customer operations—bringing solutions closer to the people who need them most.

I now travel extensively throughout the United States and Canada, and I’m based in Tucson, Arizona, which keeps me close to our Tempe, Arizona foundry and many of our customers in the region.

How would you describe the culture at ME Elecmetal?

In my experience, working in a mine can sometimes involve very strict hierarchies and limited communication, which can make the environment feel rigid and exhausting.  

ME Elecmetal is the complete opposite: there is open dialogue between everyone, regardless of their role. Everyone can raise their hand, share ideas, and propose improvements. There is no perception of a rigid structure, but rather a team where everyone contributes.

There’s also a strong sense of community. We celebrate milestones together, organize events, share meals, and genuinely enjoy connecting with one another. It’s common to see both long-time employees and new hires participating side by side, and the atmosphere is consistently positive. There is a sense of belonging, where you feel listened to, valued, and part of the team.  

What benefits do you value the most about working here?

One of the things I value most is the flexibility to organize my travel schedule. I have the autonomy to make decisions that work best for both myself and the team, which makes planning and logistics much smoother. I also appreciate the company’s medical insurance—it’s comprehensive, affordable, and easy to use.

In addition, there are many details that truly make a difference—our safety programs, tools, and materials, along with the strong commitment everyone shows toward safety. That level of dedication isn’t something you find in just any company.

“What excites me most is the growing drive within ME Elecmetal to innovate and expand our services—going beyond perfecting what we already do. Often, just by observing or listening at a mine site, we discover new ways to simplify a process or make a task safer and more efficient for our customers. And that mindset—listening, learning, and improving together—is what truly sets us apart.”

Kelly Michals, CPS Field Service Scanner Technician at ME ELecmetal North America

Personal anecdotes about teamwork, achievements, or company events:

I work closely with managers in the field to identify opportunities for improvement. Once we spot a potential need, I perform the analysis and use reverse engineering to help develop practical solutions. That’s often how the process begins—turning an idea from the field into a real product that serves our customers.

We’ve achieved some exciting results, from developing blow bars and apron feeder flights to other products that ME Elecmetal hadn’t previously manufactured. It’s incredibly rewarding to see something we’ve scanned and analyzed evolve into a real solution that makes a difference for the customer. Knowing that it didn’t exist before—and now it does—feels like true innovation in action.

What excites me most is the growing drive within ME Elecmetal to innovate and expand our services—going beyond perfecting what we already do. Often, just by observing or listening at a mine site, we discover new ways to simplify a process or make a task safer and more efficient for our customers. And that mindset—listening, learning, and improving together—is what truly sets us apart.

How does your team help solve challenges in the mining industry?

The key is to listen—really listen. To operators, to maintenance crews, to the people on the ground who work with the equipment every day. It’s not about arriving with a predefined solution, but about observing, asking questions, and understanding each site’s unique challenges. That openness helps us uncover real needs and opportunities for improvement.

From there, we can identify where to step in—whether it’s solving a problem, optimizing a process, or enhancing something that already works well. It all starts with that mindset: being attentive, available, and ready to collaborate. That’s how meaningful solutions take shape.

What excites you the most about the future of ME Elecmetal?

What excites me most is the company’s drive to expand and grow. That momentum opens up countless opportunities to research, analyze, and propose new solutions that truly make a difference.

It’s inspiring to be part of an organization that never settles for the status quo—one that constantly looks for ways to improve, innovate, and move forward. That spirit creates positive energy across the company and fosters an environment where you can clearly see a vision for the future. There are always new challenges ahead, and that motivates me every day. That’s my job, and I love it. 

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